Refund Policy

Refund Policy

At Click2Mart, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we're here to help.

Returns and Refunds Eligibility
You may request a refund within 7 days of receiving your order. To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it. Items that are damaged due to misuse, or are returned after 7 days, will not be eligible for a refund.

How to Request a Refund
To initiate a refund, please contact our support team at 00923480206363 with your order number, reason for return, and photos (if applicable). Once approved, we will provide return instructions.

Refund Process
Once we receive and inspect your return, we will notify you of the status. Approved refunds will be processed within 5–7 business days, and the amount will be credited to your original payment method.

Non-Refundable Items
Certain items such as personal care products, digital goods, and clearance items are non-refundable.

Click2Mart reserves the right to update this policy at any time. Thank you for shopping with us!